Cancellation Policy

SIM Program Guide 2017-2018
(printable PDF)

Fill out the Online Booking Form, or call the Bookings Office at 780-451-3344.

  • Program cancellations received with 8 weeks notice or more will receive a refund less $50.00 Administration Fee per presentation day booked.
  • Program cancellations received with less than 8 weeks notice will forfeit the deposit.
  • Program cancellations received with less than 14 days notice will result in a full program fee being charged.
  • In the event TELUS World of Science - Edmonton is unable to present a program due to inclement weather or other unforeseen circumstances, a full refund will be issued if an alternate date is not available.