Purchase Policies

TELUS World of Science - Edmonton Purchase Policies


Tickets, Memberships and Gift Cards

  • All prices are subject to tax and may change without notice.
  • Purchases are valid only for the date selected.
  • All items are non-refundable.
  • Restrictions apply to add-ons for TELUS World of Science - Edmonton Memberships. Contact bookings@twose.ca for details
  • Online service fees are non-refundable.
  • Gift cards have no expiry date.

 

Courses and Camps refund and cancelation policies

TELUS World of Science – Edmonton (TWOSE) reserves the right to refuse admission or dismiss any participants from any program in order to ensure the safety and enjoyment of fellow participants. We reserve the right to move program attendees to an age-appropriate program.

Camps

Camps must be paid in full at time of booking. Refunds will be granted upon written email request 28 days prior to the first day of the registered camp. No refund will be issued with less than 28 days' notice before camp start date. An administration fee of $15.00 will be assessed on all refunds. Contact bookings@twose.ca

Courses

Courses must be paid in full at time of booking. Courses are non-refundable. We reserve the right to cancel due to insufficient registrants, in the event the course is cancelled all payments will be refunded.

 

Privacy

TELUS World of Science – Edmonton protects your personal information and adheres to all legislative requirements with respect to privacy. We do not rent, sell or trade contract information. The information you provide will be used to deliver services and keep you informed. For more information please contact Privacy Officer: Karin Dowling kdowling@twose.ca

 If you wish to have your personal information deleted, please contact us by email at bookings@twose.ca