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Visitor FAQ's

Find answers to common questions visitors have.

1. Is TELUS World of Science - Edmonton Accessible?

TELUS World of Science - Edmonton's exhibit galleries, theatres and other areas are wheelchair accessible. Patrons requiring assistance are asked to contact the Box Office. Strollers and wheelchairs are available to guests. Both are free of charge and a driver’s license or credit card imprint is required.

2. Are storage options available?

Public lockers for day use are located in the main lobby by the Box Office. Cost is $1.00 per locker, non-refundable.

3. Do you have Wifi?

Free wireless internet access is available throughout the building. The complimentary wifi is provided by TELUS.

4. How much does it cost to visit?

Admission is charged for the science centre and for films in the IMAX Theatre. Some feature exhibitions may have special pricing.

5. Can I wear a costume?

We welcome guests of all ages to wear themed costumes to an exhibition when visiting, for security reasons helmets or masks covering part or all of the face cannot be worn into the exhibition space or in the science centre.

Out of considerations for other guests, all replica weapons and other props are also not permitted inside the exhibition and at TELUS World of Science.

During a guest’s visit, any mask or replica weapon will be labelled and kept at the Box Office. However, we will not be held responsible for any lost, stolen or damaged items. We would suggest leaving them in our paid lockers or leaving them at home.

6. Where are the galleries located in TELUS World of Science?

Download the facility map to your phone for easy navigation during your visit.

7. Do you have a lost and found?

Lost and Found items are currently kept for only 7 days. After 7 days, all lost and found items are donated to charity. Please contact 780-452-9100, extension 5511 for our Box Office team